If you need advice, information or guidance, Coatbridge CAB is here for you..

Coatbridge CAB provides a general service on most issues, however there is another service available if you wish to use it for consumer issues.

Previously the Citizens Advice consumer service provided advice about all consumer issues in Scotland, England and Wales but this ended due to funding changes.  The Citizens Advice consumer service in Scotland now only provides advice on energy and postal issues.  A Scottish consumer can call 03454 04 05 06 to get this advice.

On 1 April 2019 Advice Direct Scotland’s consumer service launched to deliver advice on consumer topics that are not related to energy and post. This service is not part of the Citizens Advice Scotland network.  Telephone number is 0808 164 6000.

Visit the Citizens Advice website or the Money Map Tool for detailed information on a wide range of topics, including guidance on benefits, debt, money, work, housing and much more.

It’s also easy to get in touch with us, in whichever way suits you best. For more complex issues, such as immigration, we recommend you make an appointment to come in and see us

COATBRIDGE CAB PRIVACY STATEMENT

In order to deal with your enquiry, we require some personal information from you and need your agreement to do this, we are fully GDPR compliant and any information we record on your enquiry is purely for business purposes. You can withdraw your consent to this at any time. If you wish any clarification on this, please contact Marian Tobin (Bureau Manager) on 01236 421447..

A copy of our privacy statement is attached below.

EQUALITY STATEMENT 

We  offer a free, impartial, non judgemental  and confidential service, we will treat everyone equally and with respect and ask that our clients do the same , our equalities policy is attched. 

COMPLAINTS

If you are unhappy with any aspect of the service, we provide, please contact Marian Tobin, Bureau Manager on 01236 421447, a copy of our complaints leaflet is attached below.