Get Advice

Get Advice

How to get free, impartial and confidential advice

If you need advice, information or guidance, Coatbridge CAB is here for you..

Coatbridge CAB provides a general service on most issues, however there is another service available if you wish to use it for consumer issues.

Previously the Citizens Advice consumer service provided advice about all consumer issues in Scotland, England and Wales but this ended due to funding changes.  The Citizens Advice consumer service in Scotland now only provides advice on energy and postal issues.  A Scottish consumer can call 03454 04 05 06 to get this advice.

On 1 April 2019 Advice Direct Scotland’s consumer service launched to deliver advice on consumer topics that are not related to energy and post. This service is not part of the Citizens Advice Scotland network.  Telephone number is 0808 164 6000.

Visit the Citizens Advice website or the Money Map Tool for detailed information on a wide range of topics, including guidance on benefits, debt, money, work, housing and much more.

It’s also easy to get in touch with us, in whichever way suits you best. For more complex issues, such as immigration, we recommend you make an appointment to come in and see us


In order to deal with your enquiry, we require some personal information from you and need your agreement to do this, we are fully GDPR compliant and any information we record on your enquiry is purely for business purposes. You can withdraw your consent to this at any time. If you wish any clarification on this, please contact Marian Tobin (Bureau Manager) on 01236 421447..

A copy of our privacy statement is attached below.

Advice in person

For more complex issues or ongoing problems, you should visit us so we can discuss your situation in person. Face-to-face we’ll have the time to talk about everything that’s going on and offer you the best advice.

Phone us

Give us a call to get advice on any issues or problems you’re facing, or to arrange an appointment at the bureau.

We can help with relatively simple issues over the phone, particularly if you’re looking for a quick answer to something straight-forward.

Email us

Send us an email with information about the issue you’re having and what type of advice you would like. Email is a useful way to contact us if you don't need an answer urgently. We’ll aim to get back to you within 2 working days.


Visit the Citizens Advice Website for detailed information on a wide range of topics, including guidance on benefits, debt, money, work, housing and much more.

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